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22BD - BookNum:36331

Cisco IP Communications Express

Baldwin Choi
Christina Hattingh
Danelle Au
Lillian Xia
Mike Tasker
Rajesh Haridas
Ravi Koulagi

Dewey Subject Codes: 006 Computers - Networking
Description:  – Information about this book has been viewed 829 times, 3 times previously this month.
Sub-Title: CallManager Express with Cisco Unity Express

Cisco has done a marvelous job in defining and implementing just what is possible in converged voice and data systems. From being just a dream a few years ago, now the hardware and software is available to make the dream come true. It's not quite to the point of where you think of Cisco as you phone company, but it's getting there.

This book concentrates on the lower end of the Cisco equipment, for small stand alone or corporate branch offices. It is aimed at the small business owner, the manager in the big organization responsible for remote communications, and to the reseller interested in expanding his offerings to his business customers.

There are a lot of different Cisco hardware products in a range from very small to bigger systems. The first part of the book talks about these various products, including both the switch and the telephones themselves.

Most of the book, however is on how to use the software that makes it all work. This software is Windows based, and for the most part can be administered from a remote terminal. Because it is so powerful and capable of so many things, there are a lot of screens to work with. As you would expect, there is also a good bit of background theory and troubleshooting information. Basically everything you need to know about ordering, setting up and operating a system.

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